Refund Policy
Last updated: October 2026
This Refund Policy applies to purchases of access to the Message of the Word devotional application, sold by EDEVANE LINO DE ALMEIDA (CPF 746.691.841-72).
7-day refund period
You may request a refund within seven (7) days of your purchase date, counted from the day your payment was made. You don't need to give a reason.
How to request a refund
Send an email to edevanelino@hotmail.com with the subject "Refund request". To help us find your purchase, please include:
- The full name used at checkout
- The email address used at checkout
- The purchase date
- The order or transaction number, if available
Processing
Once we receive your request within the 7-day period, we will confirm it by email and ask the payment provider used for your purchase to reverse the payment. The time for the amount to appear back on your account depends on the payment provider and your card issuer or bank. Access to the application may be removed after the refund is processed.
Your rights
This policy does not limit any rights you may have under applicable consumer protection laws, including Brazil's Consumer Defense Code (Art. 49).
Questions
Contact us at edevanelino@hotmail.com.